Social Services

Social services are provided to patients based upon need and the eligibility criteria of each program.

Social services include:

• Family Resource Counseling – Family Resource Counselors (FRC) assist Rhode Island residents to complete their RItecare medical insurance application. They help these individuals to obtain the necessary documentation paperwork, deliver the application to DHS, troubleshoot problems and track the progress of the application process.
  
• Case Management Services – Case management covers a broad range of services provided to Thundermist patients. Additionally, Social Service staff members assist patients and providers through advocacy efforts, outreach, patient tracking and coordination with other community-based treatment agencies.
  
• Prescription Assistance – Social services staff assist currently active patients in obtaining necessary medical and psychiatric medications though:
  • 340B pricing through the Thundermist / CVS Pharmacy partnership
  • Pharmacy Assistance Programs
  • Pharmaceutical Company Prescription Samples
  
• Ryan White Title III – HIV-positive patients are offered the following services:
  • Medical care and treatment by an HIV Specialist from Miriam Hospital
  • Dental and oral healthcare
  • Coordination with HIV clinical trials
  • Behavioral health counseling
  • Prevention counseling
  • Nutritional assessment and counseling
  • Pharmacy consultation
  • Adherence counseling
  • Thundermist patients are also provided with free, on-site confidential HIV testing through this program
  
• Food Pantry – Through an ongoing collaboration with the Agape Center, eligible Thundermist patients have access to basic food items. In order to be eligible, patients must have an income below 125% of current Federal Poverty Guidelines. Once approved, patients receive food vouchers based on family size.

Health Care for the Homeless

Thundermist has a comprehensive outreach program to ensure service providers who work with the homeless know about the services we offer.  Thundermist conducts outreach in the local family shelter/emergency apartment complex where all new residents meet with the Thundermist social worker to enroll in our Health Care for the Homeless (HCH) program.  Thundermist also conducts regular outreach at local domestic violence shelters and residential treatment programs.  Thundermist’s caseworkers provide application assistance for social service programs and regular outreach at locations where homeless individuals may congregate; including local soup kitchens, bus depots and our social service agency partners.

Thundermist provides comprehensive case management services to HCH patients as well as monthly workshops to HCH populations at local shelters on topics such as parenting, stress reduction, and budgeting. Our social workers and medical providers make referrals for our HCH patients to community based organizations that provide substance abuse services for low or no cost to our HCH patients. Services might include detoxification, methadone maintenance, residential treatment, and a variety of outpatient services.Our collaborative partnerships with these local organizations (Tri-Hab, the Providence Center, NRI Community Services, Family Resources Community Action, Phoenix House, and Roger Williams Hospital) ensure “treatment on demand” in the majority of the cases, bypassing waiting lists and connecting HCH patients with timely care.

Thundermist coordinates care and referrals with local service providers for all ancillary support services including housing, job training, literacy training.These organizations include faith based organizations, local housing authorities, housing and economic development organizations, and social service organizations.Staff meets with representatives from these organizations regularly to ensure that adequate referral systems exist and collaborate to reduce barriers to services and to ensure continuity of care for individual clients.Thundermist participates in coalitions and groups that ensure continuity of care and/or advocate on behalf of people who are homeless. Thundermist is an active member of the National Health Care for the Homeless Council.