Welcome to Thundermist’s Patient Portal!

The Portal is a secure website that allows you to view parts of your personal health record and to communicate with members of your care team.

Please note! Due to an ongoing technical issue with the portal, you may not be able to see some upcoming appointments, certain visit summaries, or access medical records. We hope to have this issue fixed soon and apologize for any inconvenience.

If you need a copy of your medical records, please call (401) 767-4100 and press 7 when prompted to be directed to the medical records department.

  • Do you need help using the portal? Do you want to sign up for the portal?

    Call the Portal Hotline at (401) 235-6817 – Weekdays, 9 a.m. to 4:30 p.m.

Using the Portal, you are able to:

  • Request Appointments

  • Send messages to Clinical Staff

  • View Lab and Imaging results

  • View your last statement

  • View and request referrals

  • Update contacts, address and other demographics

Person holding baby

Download the Patient Portal app today

  • View the patient portal on your smart phone using the healow app.
    • Download healow from your app store.
    • When prompted, enter our unique practice code: DCBEAA.

  • Review your visit summary

  • Request a Lab Test

  • Request a prescription refill

  • View your Personal Health Record

  • View your immunization history

  • View your upcoming appointments

How to get Web Enabled

a. You will need a personal (non-work) email address and a photo I.D. Bring that information to a front office staff member to enroll.
b. You will receive an email containing access information to our secure portal with your username and password.

Please Note:
a. The Patient Portal is not intended for use in emergencies. If you require urgent medical care, please call 911.
b. The Patient Portal is not available to patients 12 to 17 years old.


Patients accessing the portal for the first time will be asked to agree to the following policies electronically:

Thundermist Portal consent form eCW online communications informed consent form

Portal Support

  • Patient Portal Hotline: (401) 235-6817

If you need Patient Portal Support or would like to contact a member of our team, please call your local office, weekdays, 9 a.m. to 4:30 p.m.:


West Warwick