Your Patient Experience Matters
After your appointment, you may receive a survey from us via text or email asking about your experience at Thundermist. The survey should only take about five to ten minutes to complete. Your feedback will help us improve care at Thundermist.
If you receive a survey, please take a few minutes to complete it. We appreciate your time and your honest reviews and opinions about your experience with us. We keep your personal information and feedback confidential.
You can also access the survey via our website here.
Some Frequently Asked Questions:
Who receives the survey?
Patients are randomly invited to complete surveys. Surveys are sent through text or email after appointments.
What do you do with survey responses?
Our patient experience team uses survey results to identify ways to improve our services and patient experience. We take all feedback seriously and use it to help inform decisions that impact our organization.
Am I able to leave comments, as well?
Yes, you can also leave comments and suggestions as part of the survey! We ask that you please avoid using the following:
- Names or detailed descriptions that jeopardize patient confidentiality or privacy
- Obscene, derogatory, or slanderous language